I'm actually going after someone for the cost of an inspection on the GTI. It's a small amount. But this person really rubbed me the wrong way. If you have some time and popcorn, you can follow our conversation. At this point Patrick had test driven the car twice in one day and after driving other GTI's said that my car was in the best condition of any he had driven. He insisted I get the car inspected from a dealership at his cost.
Enjoy!!:
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Kevin Kullar <kkullar@gmail.com> Tue, Sep 27, 2011 at 11:44 AM Hi Patrick,
Please find the inspection documents from Cowell attached. The file is a PDF.
The two items noted on the inspection:
- "Wheel alignment is out slightly" - Judging from line 91 on the second page page of the inspection report, this is a visual check of the alignment.
- "Missing 32,000km service with brake system flush". This is due to Audi performing the inspection and oil change of the vehicle at 30,800km. Cowell has the service history on the vehicle otherwise.
I have attached the card of the service advisor I dealt with on the scan. His name is Kam Chan. I have let him know that you might call him regarding the inspection.
Just in case the scan does not open for you, you can contact him:
Kam Chan
Service Advisor
kam@cowellvw.comDirect: 604 214 3310
Finally, the cost of the inspection is $144.00 + 17.28 = $161.28.
So, are we a go? If so, please let me know how you would like to arrange the transaction process.
Thanks,
Kev
Attachment: 092711 - GTI INSPECTION - COWELL.pdf 295K
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PATRICK Tue, Sep 27, 2011 at 7:07 PM To get over there, I have Friday as my regular day off work, I could see if I can switch that for Thurs, making the trip tomorrow is not a chance at this time.
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Kevin Kullar <kkullar@gmail.com> Tue, Sep 27, 2011 at 7:22 PM Hi Patrick, I can try and work around whatever you prefer.
I work until 4:30 on Thursday.
On Friday, I have to drop my parents off at the airport around 10:30AM. I can meet some time after that if you wish.
Would you like me to pick you up from the ferry terminal?
Kev
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PATRICK Wed, Sep 28, 2011 at 7:02 PM No need, really, the bus is an express from the ferry to Richmond Brighouse station, you couldn't legally drive there any faster, it bypasses Ladner congestion. It should get me there about 0930.
I would like to get my daughter to rowing by 2:15 at Elk Lake so the 1pm would be too late for that. There is a ferry back at 1200 on Fridays, so will need to be finished by 11:20 to make it back.
Or we could meet in Tsawwassen but Coast Capital doesn't open until 0930 anywhere and you would likely be late for your parents...
How will those fit in with your parents? Planes don't wait.
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Kevin Kullar <kkullar@gmail.com> Wed, Sep 28, 2011 at 7:27 PM Hi Patrick,
9:30am at coast capital brighouse is fine.
Is coast capital your bank? If so, I would prefer that a draft be made there that morning. If not, please have a draft ready before hand.
I will have to leave at approximately 10:15 to ensure my parents make it to the airport by 10:30. That being said 45 minutes should be sufficient time to complete the transaction.
Please confirm the arrangements. I look forward to seeing you on Friday.
Kev
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PATRICK Wed, Sep 28, 2011 at 9:04 PM Coast Capital is three blocks away from Skytrain and opens at 0930. They have ICBC insurance/reg as well. I'm sure you'll get a certified cheque, if that works for you. See you there, I'll walk on this side so there's no worry about missing the early boat.
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Kevin Kullar <kkullar@gmail.com> Wed, Sep 28, 2011 at 10:11 PM Hi Patrick,
Certified cheque is fine.
I will see you Friday at coast capital in Richmond center mall on number 3 road at 9:30am.
I will have my cell phone with me so please call if you anticipate being late. 604-764-6622.
Thanks,
Kev
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PATRICK Fri, Sep 30, 2011 at 12:21 AM Hi Kevin,
A snag has emerged. I ran a Carproof search on your car this evening and it reported everything but the BC Lein Registry - some crap about Motor Vehicle Branch after hours/temporary system glitch - tho all other jurisdictions in Canada and the US did report. The company said they would send me an email update ASAP.
In anticipation of an approval tomorrow I will come over anyways, my son is home from UVic tomorrow and will wait for the response and call me to let me know. I need to know from them that the car is clear before I proceed with the sale.
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PATRICK Fri, Sep 30, 2011 at 7:14 AM Hi Kevin.
I am not happy with my actions in regard to this deal. In spite of the evidence in the inspection that showed a significant oversight of the braking system maintenance that likley will affect the life of the components and incur future costs, I have not acted rationally. This car is now worth less than you thought it was and still I didn't reduce my offer. My judgment on this has not been clear.
Under thse circumstances, I can't proceed with the purchase. I will compensate you for the inspection as I said I would. Please le me know your address so I might send the payment.
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Kevin Kullar <kkullar@gmail.com> Fri, Sep 30, 2011 at 8:09 AM Hi Patrick,
That is regrettable hear.
A brake fluid flush is not a significant oversight. And even if it was, wear and tear items such as brake pads and rotors would be affected. In this case, the brake pads and rotors check out fine. Furthermore, I am attaching the Volkswagen maintenance schedule for the GTI which does not indicate a brake fluid flush is required at 32k. Furthermore, this item was not raised as a required maintenance item by Cowell when my vehicle was serviced there at 48k, in spite of them having my vehicle's maintenance history.
You have the payment amount. Approximately $160.xx with taxes.
Kevin Kullar
ADDRESS
Surrey, B.C.
POSTAL CODE
Thanks,
Kevin
Attachment: maintenance schedule 2007 vw.pdf 940K
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PATRICK Fri, Sep 30, 2011 at 8:34 AM It will be in the mail today. As I said, it's not just your car, it's me and dealing with the difference between what I think I want and what others need of me. Good luck with your car.
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Kevin Kullar <kkullar@gmail.com> Fri, Sep 30, 2011 at 8:44 AM Thank you for forwarding the payment. I can't help but say I'm disappointed. I had taken the car off the market due to your commitment to purchase the vehicle. Considering my timeline, losing this past several days will hurt me. My own mistake for not waiting until the money is in my hand.
Realistically, you got cold feet. It happens. I'd appreciate you just cutting through the brake system BS in the future. I had something similar happen to me with another Subaru I was looking at. Something didn't feel right. So be it.
If you change your mind, please feel free to contact me. I think if you look around at the market, you are going to end up with an inferior car and pay significantly more.
In the interim, I will re-list the vehicle and continue to aggressively sell the car.
All the best,
Kev
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PATRICK Sat, Oct 1, 2011 at 9:02 AM What I do have, paid for and no longer need is the CarProof report. It cost me $75 I can't recover so it's a sunk cost and yours. Mind you, the 2 ijcidents and the $13,000 figure for your unfortunate event is staggeringly about half the value of the car new. Not sure that's will help you.
I keep my car s for many years (my main two for twenty each)and maintain them meticulously. This missed event, according to the Cowell service manager, would likely null the warranty on the brake system and lead to premature failure of the brakes, costing over a thousand to repair likely before I am willing to dospose of the car in 10 years time.
Your conviced that all this is trivial and if so, I'm sure the inspection report - which is of no use to me - will be an asset for you in your efforts to sell this car.
So what kind of nutbar would pay for an inspection to a guy he doesn't know that told him what the guy didn't do to maintain a car he doesn't want so that the guy can sell his car to somebody else?
I'm very sure you would never do that. I needed to grow 'a pair' here.
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Kevin Kullar <kkullar@gmail.com> Sat, Oct 1, 2011 at 10:16 AM Hi Patrick,
I have no desire to convince or coerce anyone to purchase my vehicle. It's a big decision. I can only present the vehicle and whatever information I have. The vehicle inspection did not meet your expectations. That's fine.
I certainly hope you can find a used vehicle with the meticulous service history you are seeking.
No hard feelings. It was nice meeting you regardless.
All the best,
Kev
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Kevin Kullar <kkullar@gmail.com> Mon, Oct 31, 2011 at 7:00 PM Hi Patrick,
I have yet to receive your payment for the vehicle inspection. Can you confirm the date and address that you sent it to?
Thanks,
Kev
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Kevin Kullar <kkullar@gmail.com> Thu, Nov 3, 2011 at 4:54 PM Hi Patrick,
I have yet to receive a reply to my October 31st e-mail.
Have you sent the reimbursement for the vehicle inspection? If so, can you confirm when you sent it and to what address you sent it to?
If I do not hear from you by Monday, November 14th, I will be forced to pursue other avenues of recuperating the vehicle inspection expense ($160.xx)
Thanks,
Kev
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PATRICK Thu, Nov 3, 2011 at 7:44 PM Please read again the email I sent to you earlier. This will be the last time I respond.
As I stated, as a result of the inspection and at your invitation, I discussed the inspection with the service manager who informed me that you failed to properly service your vehicle and that the car's warranty with VW Canada on the braking system was likley void. This constitutes a failure to 'pass the inspection', which included the vehicle service record as I discussed with Cowell. Because of your inability to offer a full warranty from VW Canada, we had no contract to purchase your car as you could not fulfill the term of your offer.
That was the terms of our agreement and thus I owe you nothing (see earlier email about how the car must pass the inspection). The inspection, if it had value to you, was no doubt used by you to sell the car to someone else so you have already recieved value for it.
You're welcome.
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Kevin Kullar <kkullar@gmail.com> Thu, Nov 3, 2011 at 10:21 PM Hi Patrick,
I am aware of your prior e-mail. However, in person you made no such stipulation after test driving the vehicle twice. Furthermore, subsequent to receiving and viewing the inspection information you:
1. Made arrangements with me to purchase the vehicle including setting a time and location to meet and finalize payment details.
2. Upon cancelling the purchase you stated: " I will compensate you for the inspection as I said I would. Please le me know your address so I might send the payment."
3. Upon receiving my address and postal code you stated: "It will be in the mail today".
All subsequent to your earlier e-mail.
At this point I am forced to proceed with this situation through small claims court. I strongly believe upon reviewing our correspondence a reasonable person will issue judgement in my favour as the inspection was instigated by yourself, and committment to reimburse me for my cost was made after you reviewed the findings of the inspection.
Please keep in mind, that if judgement is made in my favour, you will also be responsible for any fees associated with my filing the claim. You can review that information here:
https://eservice.ag.gov.bc.ca/FilingAssistant/index.doThis will be my last attempt at resolving the issue with you directly. I will see you in court.
You're welcome too.
Kev
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PATRICK Fri, Nov 4, 2011 at 2:06 PM Hi Kevin,
Thank you for clarifying the particular information trhat supports you claim for payment of the inspection. The payment will be forthcoming by Canada Post.
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WHAT A F%%@@^ NUTCASE!!!!! Kev